The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is the first national, standardized, publicly reported survey of patients’ perspectives of their hospital care. HCAHPS (pronounced H-caps), is a survey instrument that collects data for measuring what patients’ thought of their hospital experience.
Wilbarger General has collected information on patient satisfaction for several years, but until HCAHPS there was no national standard for collecting and publicly reporting information about patient experience of care that allowed valid comparisons to be made across hospitals locally, regionally and nationally.
In an effort to provide residents of our service area with as much information about our facility as possible, we will always make the most up-to-date HCAHPS available.
To view our latest HCAHPS scores, which are for the first quarter of our Fiscal Year 2018, click the link below.